Can I pick up my order late?Matt M.Often times your sales manager will deliver your garments to your place of business or if out of state we ship ups ground unless otherwise specified you can also come to our retail location for pickups we are open late and on the weekends for your convenience.
Frequently Asked Questions
Can you do a custom apparel website for my business/organization ?Matt M.Yes we have several clients that utilize this service so the don't have to carry inventory. We will build maintain and fore fill orders for your business, school, church organization. Please contact a sales associate for more details and a live demo.
What is your turnaround time?Matt M.Production is approximately 5-7 business days from art approval. We do have rush service for a small fee please contact customer service or your sales manager for more info
Can I use my own shirtsMatt M.Yes of course... Please note, while we make every effort to ensure a perfect print is produced every time we cannot be held responsible for any defects in the stock at time of receipt, nor will we accept responsibility for occasional misprints which are part of the natural process. Always advise us ahead of time if you are sending your own stock and mark the cartons with clear references to avoid any unnecessary complications.
Can I Tie-Dye or bleach my garment after the print?Matt M.We recommend doing any tie-dye or bleach/discharge work on your garments before the print run, we cannot guarantee doing this after will not affect the look or longevity of the print.
Can I mix sizes and colors in my order?Matt M.Yes. You can mix and match sizes and colors as much as you like. Please bear in mind that your chosen garment color(s) will work with your chosen print color.
What is the smallest size you can print?Matt M.We can print on toddlers through Adult 7XLT. Sizes can be mixed in an order. because of the size difference we do have to burn separate screens that will incur screen charges.
Do I have to pay setup if I reorder shirts?Matt M.No we do not charge setup on repeat orders of the same design.
Can I get a sample print?Matt M.Yes, but there is a setup cost involved of approximately $45 for 3 prints depending on the design. If you wish to see a random sample of our work Please contact us and we will be happy to arrange this.
Do I have to meet a minimum quantity?Matt M.Although we do not impose minimums on any of our decorating technologies. when we Screen print we do have a less than minimum charge that is under 12 garments. We also have many different options that will not incur a less than minimum charge please feel free to contact us and discuss your needs.